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EXCELLENT Based on 99 reviews Ivan Rees2025-02-04Trustindex verifies that the original source of the review is Google. Forest was awesome! Super quick response, showed up as quick as his response had been and took care of the job with efficiency. Would recommend to anyone looking for a professional who takes his job and clients seriously. Aaron Johnson2025-01-30Trustindex verifies that the original source of the review is Google. Lumberjack Junk Removal was great! They showed up on-time and removed our wind-damaged patio cover. Juliet Kane2025-01-16Trustindex verifies that the original source of the review is Google. Forrest was great at communication. He showed up on time, demolished our old shed, hauled a bunch of junk and left the site totally clean. I’d use him again. Brandi Frymer2025-01-15Trustindex verifies that the original source of the review is Google. Dealing with this company was fantastic. He was reliable, efficient, and affordable. I will recommend this company to everyone.
Owner's reply
Thank you Brandi! Mike Bullis2024-11-18Trustindex verifies that the original source of the review is Google. excellent customer service, very responsive and quick to respond to phone calls! Debi Rose2024-10-19Trustindex verifies that the original source of the review is Google. Forest came by my house on Saturday and gave me a quote to haul away chunks of grass we dug up from our park strip. We agreed on a price and a date for Monday at 4:00. He called Monday and said he couldn't do it but would refer it to another company he works closely with. I reminded him I had rocks being delivered on Tuesday Morning and he said ok he will do it. He texted me at 3:55 and said he would be here in 30 minutes. I texted him back at 5:15 and ask where he was, and at that time he said he had an emergency and would contact another company to handled it. That company called and the price went from $225.00 to $500.00. He apparently under bid the job and just decided not to show up. This is the first time I dealt with a company so unreliable. I couldn't afford the $500.00 so I had to rent a truck and load and haul it to the dump and was not able to get it done before the rock was delivered so instead of the rocks being dump in the area they were intended they had to be dump on the street and we had to shovel all the rock ourselves. A simple call either Saturday or Sunday to either say he couldn't do it or renegotiate the price would have been the professional way to handle it. I am extremely disappointed with the company, or I should say Forest. I wouldn't recommend using this company!
Owner's reply
Hi Debi, This is the worst review our small company has ever received and it moved me to tears. My husband Forrest works hard to keep his clients happy, but that isn't always possible. He definitely should have given you more advanced notice that he would be unable to complete the job. You talked him down to a price he was uncomfortable with for the scope of work, but that doesn't change the fact that you deserved more advanced notice or he shouldn't have agreed to the job at all. The night before he was supposed to do your job, we were at a pediatric urgent care with our sick 2 year old until 2 am. Our two year old was still sick the following day and I (Forrest’s wife) struggled to care for him and our 11 month old all day on my own. I begged Forrest to please come home and help me take care of our babies. When he realized your job would take him hours longer than he had originally thought, he frantically called other junk haulers in the area to see if they could assist with it instead. I heard him tell Silverfox Hauling “She’s a nice lady and I wish I could help her with her job right now, but I have family stuff I have to deal with”. We apologize you had such a poor experience with our small company. We are a young family working hard to provide our customers the best service we can while still taking the best care of our children that we can. Tony Pham2024-10-16Trustindex verifies that the original source of the review is Google. Called Forrest on a Monday afternoon, he quoted me a very competitive price to come an haul a mini-refrigerator away from our business. He arrived the next day and was in and out. Easy to communicate with, will use Lumberjack again in the future. Forrest!!!
Owner's reply
Thank you so much for your review! J M2024-09-16Trustindex verifies that the original source of the review is Google. Forrest showed up on time with a great quote. He got the job done efficiently. Would definitely use his service again if the need arises.
Owner's reply
Thank you! It was a pleasure Lauren Siegel2024-07-03Trustindex verifies that the original source of the review is Google. So grateful to have found Forrest! I would highly recommend him for any hauling you need. Courteous, professional and very reasonable pricing!
Owner's reply
Thank you so much for your nice review!
Call us at (619) 867-2580 or email us at [email protected] for a free quote today!
Business Hours:
Monday-Friday : 7:00AM – 7:00PM
Saturday: 7:00AM – 5:00PM
Sunday : Closed
Holidays : Closed
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